I gave two presentations and spoke in a panel session at the Durham Blackboard Users Conference in January 2010. As a few people have asked for access to the slides, here they are:

Blackboard 9 - Driving change, but in which direction?

During the last eight years there have been rapid development in pedagogies for online learning and the underlying technical systems to support these pedagogies. These systems have matured to form a next level environment, encapsulated in systems like Blackboard 9, and the expectations for Moodle 2.0.

Challenging experiences in deploying Blackboard 9.0 have highlighted the significant issues that these change processes are raising for our field, and fuelled concerns that central VLEs should be making way for more agile socially driven solutions. As many institutions are at the point of deciding what direction they believe will provide that next generation experience that we are all aiming for, this presentation opens the discussion about the extended issues they may face.

Teaching and assessing group skills

This presentation discussed the rise in the use of assessed group work in many disciplines within Higher Education over recent years because of efficiency gains, employability agendas and notably, the increased availability of online collaboration tools. An approach to collaboration was introduced that teaches about team work by focusing on assessment criteria and peer evaluation aspects of group working. A building block has been developed to deploy this methodology in a Blackboard environment. As well as discussing the concepts and challenges of groupwork assessment and introducing the methodology, the key features of the building block were highlighted.

The year is starting with the UK Blackboard Users Conference in Durham this week. One of the presentations I am giving is looking at change in the elearning field, what can be attributed to the release of Blackboard 9, and what institutions can learn from this period of change. Here is the abstract for my presentation:

During the last eight years there have been rapid development in pedagogies for online learning and the underlying technical systems to support these pedagogies. These systems have matured to form a next level environment, encapsulated in systems like Blackboard 9, and the expectations for Moodle 2.0. These platforms have looked to bring the technologies implemented up-to-date (look and feel, underlying code, standards compliance) and to provide a sound platform to build on in the future.

However, the move to Blackboard 9 has been demanding for many institutions in many ways - bugs, stability and performance, staff training, staff engagement and expectation management to name but a few areas. These experiences have highlighted the significant issues that this change process is raising for our field, and fuelled concerns that central VLEs should be making way for more agile socially driven solutions. As many institutions are at the point of deciding what direction they believe will provide that next generation experience that we are all aiming for, there is value in discussing the extended issues they may face:

• Do we want the change we say we do?
• Are we capable of moving large scale VLEs forward?
• Are jumps away easier than jumps forward?
• How do we focus attention on learning and teaching and not the underlying technology?
• How can we manage expectations and change processes?
• Is our understanding of the elearning infrastructure at institutions the same as our users?

This talk will refer to the University of Dundee as a case study example, but will be discussing the broader conceptual and strategic direction of the field at this time. Discussion welcome.

Although growing steadily in popularity and function,  eBooks and eReaders have not yet reached critical mass. The platforms that we use to view them on have been evolving, and we now stand at a crossroads with 5 different directions of travel to choose from. Which will lead to the mainstream adoption of ebooks?

1. Amazon Kindle - sales of the Kindle have been impressive in the US (although unconfirmed), and it can now be ordered from the UK. It is also the most wished for item on Amazon. The Kindle 2 showed genuine progression in terms of functionality and it remains the main contender to become the iPod of the eBook world. With a catchier name than others (e.g. The Sony eBook Reader) and respected internet book giants Amazon as creators and sellers then it stands a good chance.

2. New Kids on the Block - some companies have come late to the game, allowing them to jump a step. Barns & Noble qualify with their new touchscreen Nook reader (although they are already getting sued) but a better example is CoolerBooks. Smaller companies retain the ability to be more agile in design and development will lead to better innovations, and therefore a path more likely to be travelled by the masses.

3. Mobile - why carry an ebook reader when you already have an iPhone at hand? The use of iPhone as an ebook platform has been increasing in two ways. One is through apps such as Stanza that effectively turn your iphone int a reader, letting you browse, download and read ebooks from a selection of over 100,000. The other is the Jamie Oliver route, where specific books are sold as iPhone apps in their own right, with additional video and voice content. Worth noting that Amazon have also released an app to read their proprietary book format on the iphone. Battery life and screen size remain reasons why this is unlikely to be adopted by the masses as a platform of choice.

4. Anywhere as a Platform - Google announced at the Frankfurt Book Fair this year that their ‘Google Editions’ ebook store will be launched early 2010 and will sell ebooks with no digital rights management attached. This means that ebooks become platform independent - you can read them on your PC, phone, Kindle or any reader. When Google step into any market it is significant, and these seems a well timed piece of the jigsaw puzzle that has taking shape for years with Google and their interest in books. Not surprisingly, a month or so later Amazon have announced a Windows application to allow you to read their ebooks on any PC (really covering all the bases now).

5. Not yet concieved - there is a good chance that the ebook platform of the future is still an unknown entity, an idea forming in the back of someone’s mind right now. The most obvious suspects are the unconfirmed (but widely known about) apple tablet or the Harry Potter style newspaper. The Apple tablet has the chance to combine the size and battery life of ereaders, with the flexibility of the various apps available, and the general functionality that Netbooks offer in internet, email and applications. Sounds good…

So which direction? I firmly believe that current ereaders are transitional technology - they exist to help move the mindset onto the concept of books being an electronic entity. This is why they are shaped like a book, come in covers that you can open and hold like a book, and some even have the graphic effects of page turning. Remember that the first MP3 players were the size and shape of walkmans - they could have been hexagonal but this wouldn’t have helped people make the jump! So that said, it seems hard to imagine that readers in their current format will still be here in 10 years - at some point people will find it needless to carry multiple pieces of technology that should be able to do the same thing. iPhones and the like are also not designed for purpose - too small and poor battery. They help sell the concept, but aren’t really workable.

So the answer has to be a combination of the final two - we’ll expect to read ebooks on whatever device we choose - and we expect the devices available to mature beyond eReaders and Netbooks. Agree?

A recent study informs us that 75% of 16-24 year olds feel that they “couldn’t live without the internet”. I hope we can presume that the removal of technology does not pose any actual physiological threat to their well being, and they are referring to the “OMG, like, soooo totally dead” kind of not living. Sadly 16-24 has not been my checkbox of honesty for a while now, but it still made me ponder about a week that I recently spent with very limited access to technology and internet. We found ourselves in a technology black spot in the Lake District with no phone signal, no 3G or Edge, slower than modem internet (3G USB dongle was insistent on using all processor power available to maintain a steady speed of 1kbps) and a TV that was used almost solely for the baby channels (sis-in-law and baby were with us). I did survive, but a series of very minor events led me form a similar conclusion to that expressed in the study:

1. My husband always buys a new PC game for going on holiday, to play when others are reading or generally having downtime. While PC games don’t require an internet connection just to play, it seems they now require a connection to install themselves and do their anti-piracy stuff before they will let you play. Dongle not working, we paid our £1 for 1 hour of wifi at the reception area (several times) and downloaded approximately nothing. After a day of failed attempts, we eventually resorted to finding a McDonalds and buying a Big Mac meal in order to use their wifi. All for something that previously we hadn’t even known required the internet.

2. A chap on local radio said that the new Cheryl Cole video was “not what he’d expected from her at all” which made me curious enough to whip out my iPhone and have a look. Unable to get YouTube, I became irked at every mention of it on the radio thereafter. My hubbie reminded me that I could always watch it when we got home the following week, instantly creating a fine line between passing interest and semi-obsessive Cheryl superfan.

3. Barack Obama won the Nobel Peace prize. Despite the fact that I have followed every minutiae of media effort surrounding him for the last 2 years, I was four days late in finding out this news. Even now, there is a significant part of me that doesn’t really think it happened, because I didn’t *see* it happen online. I didn’t get the realtime reaction and interest on twitter and by the time I was reading about it online, it was very much in the post-analysis phase.

So have any of these things had any significant impact in my life? Of course not, but either I’ve become a product of the spoilt brat culture of modern civilisation and can’t wait for anything, or the promise of ubiquitous computing has arrived and changed the way I expect to interact with the world and events around me. I am going to choose to believe the latter.

In real terms, Husband played his game, I watched YouTube when I got home and world events have now been proven to happen even without my watchful gaze. However, in the not too distant past, McDonalds was merely a place to eat, favourite videos would wait to be viewed on Thursdays on Top of the Pops, and at some point in the week it may have occurred to me to buy a newspaper. It highlights how automated our expectation of access has become and that it now requires a conscious adjustment to live without it. I guess that’s what the teens were trying to tell us in their survey.

There is an exciting new post available within my division of the Library and Learning Centre at the University of Dundee. From the advert:

“A range of enterprising academic software systems are in use at Dundee, and the Systems Developer will be part of a proactive team to further integrate and enhance these systems - ensuring they meet student and staff expectations. The team has an established reputation at an international level and is committed to building on existing work to remain an exemplar institution in this field.

The LLC is seeking to appoint a highly-skilled individual who can demonstrate aptitude in software design, web application programming, scripting, and data reporting. These skills will be used to design and develop add-ons, integrations, new functionality and automations, and contribute to upgrades, testing and issue resolution across all systems.”

I would encourage anybody interested to get in touch or send in an application - this one is a great opportunity for somebody.

Full details and further particulars.

I gave a presentation at the recent Blackboard World Conference (#bbworld09) in Washington DC on ‘Groupwork Assessment’. The powerpoint for this presentation is available on the Blackboard Connections site. The talk was videoed by the 360 people, and you can watch the video here. Thanks to everyone that turned up - and asked questions and spoke to me at the end. The feedback was all positive, and appeared to highlight the genuine requirement for a system of this kind to be more widely available within Blackboard. The rise in group teaching and assessment, and the issues students face with it, appear to be consistent across disciplines, year groups, institutions and continents.

The ability to work effectively in a team is seen as a crucial skill within many professions and industry sectors. There has been a rise in the use of assessed group work in many disciplines over recent years. There are numerous reasons for this increase, including larger class sizes (therefore making it efficient to have group submissions) and a greater emphasis on employability and transferable skills.

Despite this rapid progression, methods for assessing the individual contributions of team members have not advanced significantly causing a feeling of dissatisfaction amongst many students. Faculty are also concerned about the possibility of students gaining high marks because of their team’s effort, when the individual contribution was unsatisfactory.

An approach to collaboration has been developed that teaches about team work by focusing on assessment criteria and peer evaluation aspects of group working. As the amount of group work that students complete continues to increase, enhancing their learning in this area helps them achieve more from project work and benefit from collaborative learning approaches. By ensuring fairer grading for individual contributions to groups, students are less stressed by the challenges of team working and are better able to focus simultaneously on the project deliverable and team interactions.

It has been a busy few weeks, and I thought I would share a couple of recent challenges with you.

I recently spent two weeks in Germany, completing a 2000 mile driving holiday in our Lotus Elise. We spent some time at the Nurburgring - the longest, most challenging and unforgiving racetrack in the world. I chose to drive a lap - a genuinely nerve-wracking experience and not a decision I took lightly given the well documented dangers of the track. Also driving the 13 mile ring was a Lambo, Corvette ZR-1, Ferarri F430 Scuderia, Nissan GTR, and more GT3 RSs than you could shake a stick at - all doing some serious speeds on track. It was an amazing experience, a genuine feeling of accomplishment and I am incredibly glad I chose to tackle it.

This was not the only challenge of the last few weeks. Immediately before I left for Germany I had a job interview, and I have been delighted to accept the position of Assistant Director of the Library and Learning Centre at the University of Dundee, responsible for Research and Systems. I am looking forward to working more closely with the Library and Learning Centre staff to build on existing work and tackle the many challenges being presented within this area - not least the changes in the publishing sector, effective search, integrations, open access repositories and research management initiatives.

This week I am at BbWorld09 in Washington DC and have been presenting on both the challenges with Groupwork Assessment and with effective implementation of content systems for learning and teaching. Common themes from talking to colleagues here have centred on  moving elearning systems forward (the adoption of Bb9) and providing stable, integrated systems that meet our staff and student’s expectations for modern working. It never fails to impress me how much progress there is in the sector year on year, and yet how we feel constantly challenged by the needs and requirements of the university community. I understand how people can feel swamped by this, but it is important to realise just how quickly we can adapt, and how far we have already risen to meet the challenge of achieving 21st century education.

I hope that challenges of all kinds continue to present themselves to me in life, as the biggest challenges tend to bring the best opportunities with them.

Just last week Blackboard announced that they have bought Angel Learning. I thought it might be useful to pull together some of the information and opinion that I have observed online since this announcement.

First the info. Blackboard have been through the mill once before with a high profile acquisition, and while Angel is not as high profile as WebCT was in terms of client numbers it still represents a leading competitor at this time. Announcements came through thick and fast from Blackboard, and you can read them here:

• Michael Chasen’s twitter account, closely followed with retweets from other well known Bb twitterers, and complete with its own hashtag of #bbplusangel
• Blackboard blog posts
• Blackboard press release
• Dedicated section on Blackboard Website
• Michael Chasen on Fox Business News

Early reaction included lots of retweets, and news of a 10% drop in Bb’s shares (Nasdaq BBBB) - this was later accredited to lower guidance and a downgrade on the day. Subsequent twitter reaction seemed to show disappointment from Angel clients, and approval from Blackboard clients. The news that Ray Henderson (the No.2 at Angel Learning) was now to become head of Blackboard Learn seemed to help even out the opinion.

From what I have read, I have seen three main themes for community concern and opinion - collated here with example blog posts to reflect them:

1. Can you escape the gravitational pull of Blackboard? Many felt they had made repeated decisions against Blackboard, by buying WebCT and then Angel, yet seem to be pulled back to being Blackboard clients without actively making that decision.

• Angelic Learning Online

2. Have enough lessons been learnt? Many of the statements of optimism from this acqusition seemed to reflect similar statements given at the time of the WebCT merger.

• Three tests for the ‘new’ Blackboard 

3. Can Blackboard ever have a good guy reputation? Many feel that Blackboard’s reputation is going from bad to worse, following the WebCT merger, D2L lawsuits and now this latest acqusition of a main competitor.

•  A corpse for Blackboard’s corpulence
• Inside Higher Ed

It is important to remember that Blackboard are a business. Not a charity, not an educational establishment, not a government funded body. They are a company, and if they don’t do business right then they will cease to be a company, and the time and money invested in them by institutions will amount to nothing.  Somebody has to be a leader in a marketplace, and that fact alone does not make them evil or dangerous. A lack of innovation or  monopolising while stagnating would do. In the time I’ve worked on Bb systems they have continuously taken significant steps forward, and that is important to me. Interesting that the anger is always directed to Blackboard who appear committed to offering educational products rather than the companies that sold out their customers. Perhaps its just easier to aim at the ones that are still around.

Also, they are a really young company. A big company, but still young and still learning. We all work to promote learning in individuals so why are we so unforgiving of businesses that are learning? Maybe they have learnt nothing at all from the WebCT merger, but I don’t believe that could be the case. However, learning is not enough alone, and they must act on what they have learnt. I hope they do, as it could benefit many institutions. I’m possibly too optimistic, but I feel that a focus on the negatives helps no-one. There will be opportunities to come from bbplusangel - perhaps people should focus on providing a strong community voice to guide them.

I’ve been thinking a lot about academic profiles lately. Partly because writing a blog like this makes you consider your own public profile, but also because of the recent release of Google Profiles. The release of any Google tool should make us all stop to consider why they made it and what the potential impact could be. We’ve seen enough apps from them grow into meaningful entities in their own right to have a right to get excited when something new is released. So what is Google profiles all about and how does it relate to academics?

In short, Profiles is a place to collate all the information held about you on other Google apps so that you can control how you are presented to the outside world. It lets you link out to your blog, twitter, flicker and facebook pages and so becomes your central profile. Nifty features include things like allowing others to email you at your GMail account without giving out your email address, and automatically incorporating data that you enter into other Google services. And the killer hook? The more you populate your profile, the higher up the search ranks it goes. Wham. Google just put themselves at the center of everything you do online - all they need is single sign on to them all and they control the internet. Well, control it more.

Researchers and academics are starting to cotton on to the power of a good internet presence. Open access to publications gives earlier and more citations - citations matter in external assessment exercises. Even without open access publishing, a good web presence will ensure that people who go looking for your articles can find out easy information about your work, research, conference attendance and forthcoming publications. Despite these obvious benefits, it is not commonplace for Universities to provide their staff with the tools, space and training to create online profiles. It is left to the interested few to develop their own techniques and find the ways that work for them. There are hundreds of simple html attempts (of the nature of ‘Jim’s Research Page’) left unattended and not updated on uni servers around the country due to an initial wave of academic enthusiasm for the internet.

So Google Profiles could provide a good solution? It certainly allows people to quickly create and maintain professional profiles. The recognisability of them as Google ones brings benefits, not least the jump in search ranks. However…. it is forcing our academic staff down a very individualistic route - there is nothing that identifies them resolutely as belonging to a particular university. Staff and their work are major assets of any institution, and the ideal solution would be to provide functionality of this kind in house. Interestingly, I was informed recently that Google rankings actually weight University domains highly, meaning that an in-house solution would also achieve a very visible public profile.

The other option would be to see Google expand their system to facilitate Academic Profiles - specifically associating them and their work with an institution, linking to that institution’s repository and other work from the same research groups/schools.

So which is more likely: institutions understanding the intangible benefits of social networking presence and providing a solution, or Google moving to expand its Profiles service into academia, and linking with existing services like Google Scholar, Google Reader and Google Book Search? I’ll let you decide.

I realised recently that my Twitter addiction has weaned me from my YouTube addiction without my knowledge. Sneaky Twitter. As I was reminiscing about my forgotten video friends I got to thinking about videos that I would happily watch again and again – and why. I think some videos are just good for you. So here is my pick of 3 videos that educational technologists should make time to watch every so often. I am sure you will have seen all of these before, but take 5 mins or so to watch them again now and think about why. If they don’t make you smile even a little then consult a doctor – you may be dead inside.

1. Michael Wesch’s Students: A Vision of Students Today
Great video which I first saw when he was a keynote at a Blackboard conf. I’ve heard many reactions to this video – some saying that it scares them, that they worry about how fast HE is changing, that they feel sorry for students today. Personally, it makes me happy, it reminds me that I’m glad I do the job I do. I’m glad there are others out there too, trying to make universities grow and change. Watch this and smile – you’re doing a good job.

2. Mrs Palin: Song for Sarah
I first saw this after a friend of a friend on facebook posted it, saying that it was two Russian students that they had taught. In the midst of the biggest election campaign in history they produced this video themselves, in response to Sarah Palin’s infamous interview about her foreign policy credentials (which seemed to centre around the fact that America used Alaska to launch planes into Russian airspace). Watch this and remember that your students are ingenious – you would be daft to underestimate them.

3. Dancing Matt: Where the Hell is Matt?
I can’t remember where I was first linked to this video. Matt dances all around the world, and finds some friends to dance with along the way. A great reminder that it is in our nature to build communities as soon as we have any common ground at all. Watch this, and think about how many more ways we could find to really interact with each other.

Any others?